How Delivery Works

Everything on DropMarket is digital. Sellers deliver in the game or hand over an account, and every order is covered by SafeDrop Protection.

Delivery by Product

How each product type is delivered
ProductHow it arrives
In-game items and petsThe seller trades or gifts the item in the game. Join their server or accept their trade when they message you.
In-game currencySent in the game by trade, gift or the method the listing describes.
Game accountsLogin details arrive in the order chat. Change the password and email straight away.
Top-ups and gift cardsA top-up to your account or a code in the order chat, as the listing says.

Your Part

  • Give the right username, server or region at checkout.
  • Be online around the delivery time and reply in the order chat.
  • Check what you received before you confirm the order.
  • Keep everything in the order chat, so SafeDrop Protection covers it.

Time to Check Your Order

After delivery, the order completes on its own when this window closes, unless you confirm or open a dispute first.

Protection window after delivery, by product type
ProductWindow after delivery
In-game currency1 day
In-game items3 days
Top-ups1 day
Gift cards1 day
Game accounts5 days

You can open a dispute for 7 days from delivery, whether or not the order has completed.

Late or Not Delivered

If the seller hasn’t delivered by the time on the listing, open a dispute from your order page. For listings with a delivery time of 6 hours or more, you can also ask us to cancel before the order is marked delivered.

An order that isn’t delivered is refunded as store credit straight away. If your payment method supports refunds, you can ask for the full amount back to it instead. The details are in the Refund & Dispute Policy.

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